HBC MEMBER PROFILE: Connectivity Challenges and Solutions
1. In your experience, what are the biggest connectivity challenges homes and businesses face today, and how do wireless and fibre solutions solve them differently?
The biggest challenge today is the increasing dependence on constant, reliable connectivity. For many households and businesses, especially those working online, downtime is not an option.
Where fibre is available, it should always be the first choice due to its speed and stability. For users who rely heavily on the internet for work or business operations, we recommend installing a wireless connection as a backup. In areas where only wireless connectivity is available, connecting to multiple towers where possible helps improve reliability and reduce the risk of downtime.
2. How do you assess a client’s needs before recommending wireless internet versus fibre, and what should customers know before choosing between the two?
We begin by assessing what connectivity options are available at the client’s premises. If fibre is available, it is always the preferred solution. For clients who are highly dependent on internet access, we strongly recommend adding a wireless backup connection to ensure continuity during outages, maintenance, or unforeseen disruptions.
3. Reliability is everything with internet access. What steps do you take during installation to ensure stable, high quality connectivity long after the job is done?
All installations are completed with long term reliability in mind. We ensure correct cable routing, secure mounting, and minimal interference to prevent future issues. Each installation is unique, as every building is different, and our approach is tailored to suit the specific structure and environment of the premises.
4. Technology is evolving fast. What trends or developments in internet and connectivity excite you most, and how are you preparing your clients for the future?
What excites us most is the growing availability of multiple connectivity solutions. We continuously strive to offer our clients the best possible option for their specific location, while also building redundancy into their setups so they are prepared for future connectivity demands and technological advancements.
5. What sets Draadloosweb and Bloudraad apart from other internet service providers, and why should local businesses and households trust you with their connectivity?
We are a local service provider, which allows us to respond quickly and provide hands on support. We offer multiple connectivity options and specialise in backup solutions for clients who rely on uninterrupted internet access. Our focus is on keeping local businesses and households connected, reliably and efficiently.
